Frequently Asked Questions

  • Where is my refund?

    We submit refunds to your bank immediately, but it may take some time before it's properly reflected on your account since the processing time can vary among banks. We kindly ask our customers to wait at least 5-10 business days for the refund to show on their accounts.

    If you need any further assistance, feel free to reach out to our Customer Care Team at hello@kravebeauty.com!

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