Frequently Asked Questions

  • What's your return policy?

    As we work on reducing our carbon footprint, we currently do not accept any physical returns due to the impact it has on our environment. Refund requests will be handled on a case-by-case basis.

    NOTE: We take full responsibility for damaged/defective products. Additionally, we understand that everyone's skin is different and may react differently to our products and ingredients. If you aren't fully satisfied with your product, please let us know!

    If you'd like to request a refund, please email us at hello@kravebeauty.com within 30 days of your delivery date.

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