Frequently Asked Questions

  • What's Carbon Offset + Shipping Protection?

    Adding Carbon Offset + Shipping Protection to your order not only protects against theft, damage, or carrier mishandling, but it also offsets 100% of the carbon emissions associated with shipping your order thanks to our partners at Corso. Now it's easier for our KB Fam to do right by the planet while ensuring your package arrives safe and sound!

    If you experience any issues with your shipping or delivery, you can initiate a claim here or reach out to our Customer Care Team at for further assistance!

    Please note: If you choose to opt of out of Shipping Protection, KraveBeauty is not liable for a lost, stolen, or damaged package. Also, Corso is a non-refundable charge if you choose to refund your purchase.

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