Frequently Asked Questions
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How do I incorporate Tamanu Oil into my routine?
Usually, your skincare routine should go from the lightest to heaviest product, so we recommend layering Tamanu Oil based on the product consistency of your current skincare rotation. Tamanu Oil can…
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Do you recommend using Tamanu Oil during the day, at night, or both?
Because of Tamanu Oil’s pungent smell, we would recommend using it at night, but if you’re able to tolerate the smell, it can also be used in the morning!
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Is Tamanu Oil safe for those with a nut allergy?
Although most people do not have an issue with Tamanu Oil, people with nut allergies could have a potential reaction since it is derived from Tamanu nuts. We recommend performing a 24-hour patch test…
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Will Tamanu Oil clog my pores?
Tamanu Oil is considered to be non-comedogenic, so it should not clog your pores. However, we recommend performing a 24-hour patch test to see how the product reacts with your skin!
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Can I use Tamanu oil on active acne or open wounds?
Tamanu Oil can be used on active and cystic acne, but we do recommend speaking with your doctor or dermatologist first before applying to open wounds.
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Can I use Tamanu Oil with Retinol, Tretinoin, Vitamin C, AHAs/BHAs, toners, essences, or serums?
Yes, you can definitely use Tamanu Oil with any of the skincare products listed above!
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Can Tamanu Oil replace Great Barrier Relief?
Tamanu Oil will not be a replacement for GBR, but you can use it as a hydrating, repairing booster to make your favorite serum more potent!
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Will Tamanu Oil stain my pillows, clothes, etc.?
Because of its naturally occurring green to dark green color, Tamanu Oil may stain your pillows or clothes. We recommend letting the oil soak into your skin or mixing it into your skincare products f…
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Why is your Tamanu Oil so expensive compared to others?
The sourcing, harvesting, quality, and production process of our Tamanu Oil all have an impact on the price. Not only did we want to create a product that’s sustainable and of high quality, but we al…
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Where can I purchase KraveBeauty products?
If you are in the U.S., Canada, Australia, New Zealand, Malaysia, Singapore, India, or the Philippines, shop KraveBeauty products HERE or on Amazon ("Sold by" needs to be KraveBeauty). If you are in…
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Are there any actives in the Oil La La formula?
Oil La La contains actives such as vitamin A, C and E and our Cicatide Complex which helps to soothe and nurture your skin, but it’s still safe to use with other active ingredients!
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Is Oil La La fungal acne safe?
Unfortunately, Oil La La is not fungal acne safe, so if you have this specific skin concern we would not recommend this product for you.
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Can I use Great Barrier Relief with Oil La La?
Yes, you can definitely use these two serums together in your routine. While both are oil-based serums, they have different purposes — Great Barrier Relief focuses on repairing your skin barrier whil…
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What's the difference between Great Barrier Relief and Oil La La?
Great Barrier Relief and Oil La La are both serums and are oil based. However, Great Barrier Relief’s primary function is to repair your skin barrier while Oil La La balances your sebum composition.
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Can I use Oil La La even if my skin isn’t oily or breaking out?
Yes, you can still use Oil La La even if you don’t currently have breakouts or oily skin. It’s still great at balancing your skin barrier and preventing future breakouts!
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Is Oil La La safe for pregnancy or breastfeeding individuals?
Yes, Oil La La is safe for pregnancy or breastfeeding individuals. However, it’s still important to consult with your doctor first so you can make the best decision for you and your baby.
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Where does Oil La La fit in my routine?
You should apply Oil La La day or night before using your moisturizer.
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How long should I use Oil La La before I see results?
In general, expect to see results in six to twelve weeks with consistent use! Do note, as everyone’s skin is different, you may see results earlier or later than the listed time above.
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Why should I use Oil La La before my moisturizer? Shouldn’t oils be used as the last step of my skincare routine?
Oil La La is a tried and true serum despite it having oils in the formula which is why it is best to use it before your moisturizer.
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There’s a slight flowery smell to the Oil La La formula. Is there fragrance in it?
All of our products are fragrance free to make it safe for those with sensitive skin or noses. The slight scent in Oil La La comes from the ingredients itself!
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Can I use Oil La La with retinol, tretinoin, or other actives?
Yes, you can use Oil La La alongside retinol, tretinoin, and other actives.
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In which countries can I purchase KraveBeauty products from Amazon?
We are currently only available on Amazon US. Our team is working hard on expanding access to our products so we greatly appreciate your patience and understanding! Until then, follow us on socials o…
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Are there any differences between buying your products from Amazon and buying them directly from the KraveBeauty site?
On Amazon, you’ll find products in our Core and Supplement Series. However, bundles are only available on the KraveBeauty site for US customers. Shipping is also different as US orders at or above $4…
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How can I ensure the authenticity of your products on Amazon?
When you " Add to Cart " make sure the " Ships from " section is listed as " Amazon " and the " Sold by " section is listed as " KraveBeauty " to ensure your getting authentic products straight from…
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Why are your products $1 more on Amazon compared to the KraveBeauty site?
The price difference of $1 on Amazon compared to our site is due to several factors. First, as a seller on Amazon, we incur additional fees, such as fulfillment, storage, and referrals. To make up fo…
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Why are you on Amazon?
We decided to launch on Amazon to stop unauthorized resellers from selling our products at double the price. That way, we can ensure our customers have access to authentic KB products at fair and rea…
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Can I purchase one of the bundles for an international order?
Unfortunately, bundles are not available for international orders.
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Can I purchase Matcha Hemp Hydrating Cleanser if I'm in Singapore and Malaysia?
Although Matcha Hemp Hydrating Cleanser does not contain any THC or psychoactive properties, Cannabis Sativa (Hemp) Seed Oil has not been officially approved for cosmetic use in Malaysia or Singapore…
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Are your products gluten-free?
Our products are not considered to be gluten-free. However, Oat So Simple Water Cream contains pure oats — pure oats are gluten-free and safe for those with a gluten intolerance. Makeup Re-Wined and…
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Is Beet The Sun FSA eligible?
Since 90% of our sales are not medical products, we are unfortunately unable to accept FSA payments for Beet The Sun.
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Does Beet The Sun come with a safety seal?
Beet The Sun does not come with a safety seal and is ready for immediate use straight out of the packaging.
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I see pink streaks on my Beet The Sun Bottle - What is it and is it still safe to use?
The pink you’re seeing on the bottle is dye transferred from the box to the tube. It has no effect on the product and it is still safe to use! It is also good to note that we use soy ink on our produ…
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Are your products halal-friendly?
While our products are not halal-certified, we don't use animal derived ingredients & alcohol! If you have any other questions, please feel free to reach out to us at hello@kravebeauty.com for furthe…
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Is Makeup Re-Wined safe to use if you have eyelash extensions?
Makeup Re-Wined is not safe to use with eyelash extensions unless you are trying to remove the adhesive!
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Will Makeup Re-Wined sting my eyes?
No, Makeup Re-Wined should not sting your eyes unless you are allergic to a specific ingredient! You can find the full list of ingredients for Makeup Re-Wined under the "Ingredients" tab here.
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Does KraveBeauty accept pre-paid Visa gift cards?
Yes, we accept Visa gift cards as payment! Just make sure you've registered the card online or entered the correct billing address. Also, be sure there is enough balance on the gift card to cover the…
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I just received my Makeup Re-Wined and the texture is different — Is this normal?
The jelly texture may temporarily become more fluid during shipping and transit, but Makeup Re-Wined will settle and become thicker over time. This doesn't compromise the formula in any way!
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Do you use essential oils in your products?
We don’t use essential oils in any of our formulas.
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Is Kale-Lalu-yAHA a toner?
Kale-Lalu-yAHA is a true exfoliator, not a toner! You can pair it with your toner to add an exfoliating boost, but we don’t recommend using it every day or in place of your toner and risk over-exfoli…
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Do I need a makeup remover before using Matcha Hemp Hydrating Cleanser?
Matcha Hemp Hydrating Cleanser is a gentle cleanser that only removes light buildup, but for heavier makeup or sunscreen days, we recommend using an oil cleanser to remove oil-based impurities first.
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Is Great Barrier Relief a moisturizer?
Great Barrier Relief is a soothing serum that does have moisturizing benefits but it’s up to you if you use it as a serum or a moisturizer. If you need extra moisture, feel free to layer on a face cr…
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Will you be launching more products soon?
We have some exciting products that we can’t wait to share with our community soon but we always try to be intentional with how often we launch products. We’re not the “launch 20 products every year”…
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Does KraveBeauty ever do sales?
KraveBeauty does offer sales in certain seasons like Black Friday, however, we do not offer regular sales or discounts. We want to be thoughtful about when we offer sales because we want to encourage…
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Do you offer gift cards, gift wrapping, gift messaging, and/or a gift receipt?
At this time, we do not offer gift cards or gift wrapping or gift receipts. However, we do have the capability to print a gift message on the packing slip. Just enter the message you would like in yo…
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How long is the shelf life of your products?
All sealed, unopened products can be used for up to 36 months after the date of manufacture; unsealed, opened products can be used for up to 12 months. We recommend storing all products in a cool, dr…
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Why do some of your products smell odd or have color variations?
We don’t use fragrances or colorants/dyes in our products so what you may be seeing or smelling is a direct result of that. Due to the natural origin of many of our ingredients, there may be a slight…
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Are your products safe for pregnancy/breastfeeding?
All our products, except Kale-Lalu-yAHA, are 100% safe for those who are pregnant and/or breastfeeding. Kale-Lalu-yAHA contains Glycolic Acid, which is considered very low risk. However high concentr…
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Do you test on animals? Are your products vegan?
We’re PETA-certified vegan and cruelty-free! We never test on animals or use animal by-products in our products.
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Where are your products made?
All KraveBeauty products are made in Korea. They’re tested for safety and efficacy using the highest and most current standards available.
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Where can I find ingredients for your products?
You can find our ingredients under the “Ingredients” tab on each product page as well as on the back of our product packaging.