Can I purchase one of the bundles for an international order?

Unfortunately, bundles are not available for international orders.

Can I purchase Matcha Hemp Hydrating Cleanser if I'm in Singapore and Malaysia?

Although Matcha Hemp Hydrating Cleanser does not contain any THC or psychoactive properties, Cannabis Sativa (Hemp) Seed Oil has not been officially approved for cosmetic use in Malaysia or Singapore…

Are your products gluten-free?

Our products are not considered to be gluten-free. However, Oat So Simple Water Cream contains pure oats — pure oats are gluten-free and safe for those with a gluten intolerance. Makeup Re-Wined and…

Is Beet The Sun FSA eligible?

Since 90% of our sales are not medical products, we are unfortunately unable to accept FSA payments for Beet The Sun.

Does Beet The Sun come with a safety seal?

Beet The Sun does not come with a safety seal and is ready for immediate use straight out of the packaging.

I see pink streaks on my Beet The Sun Bottle - What is it and is it still safe to use?

The pink you’re seeing on the bottle is dye transferred from the box to the tube. It has no effect on the product and it is still safe to use! It is also good to note that we use soy ink on our produ…

Are your products halal-friendly?

While our products are not halal-certified, we don't use animal derived ingredients & alcohol! If you have any other questions, please feel free to reach out to us at hello@kravebeauty.com for furthe…

Is Makeup Re-Wined safe to use if you have eyelash extensions?

Makeup Re-Wined is not safe to use with eyelash extensions unless you are trying to remove the adhesive!

Will Makeup Re-Wined sting my eyes?

No, Makeup Re-Wined should not sting your eyes unless you are allergic to a specific ingredient! You can find the full list of ingredients for Makeup Re-Wined under the "Ingredients" tab here.

Does KraveBeauty accept pre-paid Visa gift cards?

Yes, we accept Visa gift cards as payment! Just make sure you've registered the card online or entered the correct billing address. Also, be sure there is enough balance on the gift card to cover the…

I just received my Makeup Re-Wined and the texture is different — Is this normal?

The jelly texture may temporarily become more fluid during shipping and transit, but Makeup Re-Wined will settle and become thicker over time. This doesn't compromise the formula in any way!

Do you use essential oils in your products?

We don’t use essential oils in any of our formulas.

Is Kale-Lalu-yAHA a toner?

Kale-Lalu-yAHA is a true exfoliator, not a toner! You can pair it with your toner to add an exfoliating boost, but we don’t recommend using it every day or in place of your toner and risk over-exfoli…

Do I need a makeup remover before using Matcha Hemp Hydrating Cleanser?

Matcha Hemp Hydrating Cleanser is a gentle cleanser that only removes light buildup, but for heavier makeup or sunscreen days, we recommend using an oil cleanser to remove oil-based impurities first.

Is Great Barrier Relief a moisturizer?

Great Barrier Relief is a soothing serum that does have moisturizing benefits but it’s up to you if you use it as a serum or a moisturizer. If you need extra moisture, feel free to layer on a face cr…

Will you be launching more products soon?

We have some exciting products that we can’t wait to share with our community soon but we always try to be intentional with how often we launch products. We’re not the “launch 20 products every year”…

Does KraveBeauty ever do sales?

KraveBeauty does offer sales in certain seasons like Black Friday, however, we do not offer regular sales or discounts. We want to be thoughtful about when we offer sales because we want to encourage…

Do you offer gift cards, gift wrapping, gift messaging, and/or a gift receipt?

At this time, we do not offer gift cards or gift wrapping or gift receipts. However, we do have the capability to print a gift message on the packing slip. Just enter the message you would like in yo…

How long is the shelf life of your products?

All sealed, unopened products can be used for up to 36 months after the date of manufacture; unsealed, opened products can be used for up to 12 months. We recommend storing all products in a cool, dr…

Why do some of your products smell odd or have color variations?

We don’t use fragrances or colorants/dyes in our products so what you may be seeing or smelling is a direct result of that. Due to the natural origin of many of our ingredients, there may be a slight…

Are your products safe for pregnancy/breastfeeding?

All our products, except Kale-Lalu-yAHA, are 100% safe for those who are pregnant and/or breastfeeding. Kale-Lalu-yAHA contains Glycolic Acid, which is considered very low risk. However high concentr…

Do you test on animals? Are your products vegan?

We’re PETA-certified vegan and cruelty-free! We never test on animals or use animal by-products in our products.

Where are your products made?

All KraveBeauty products are made in Korea. They’re tested for safety and efficacy using the highest and most current standards available.

Where can I purchase KraveBeauty products?

If you are in the U.S., Canada, Australia, New Zealand, Malaysia, Singapore, India, or the Philippines, shop KraveBeauty products HERE. If you are in South Korea, shop KraveBeauty products HERE. Krav…

I see KraveBeauty products on a non-KraveBeauty.com website. Are they authentic?

KraveBeauty does not condone the unauthorized resale of our products. We cannot verify the authenticity, safety, quality, or efficacy of products sold through unauthorized retailers, resellers, distr…

Where can I find ingredients for your products?

You can find our ingredients under the “Ingredients” tab on each product page as well as on the back of our product packaging.