Frequently Asked Questions
What European countries do you ship to that are not part of the EU?
At this time, we only ship to Norway and Switzerland! Do note, duties and tariffs will be paid up front at checkout.
Do you ship internationally?
Currently, we ship to the United States, the European Union, the United Kingdom, Australia, Canada, New Zealand, Norway, Switzerland, South Korea, Malaysia, Singapore, India, Hong Kong, and the Phili…
Why does KraveBeauty only ship to the European Union?
Non-EU countries with our current service provider have incredibly expensive rates at this time, but we're working on our options!
Do you ship to US territories?
Yes, we do ship to US territories! If you have any other questions, you can reach out to us at firstname.lastname@example.org for further assistance.
Do you ship orders to the UK & EU? If so, how will orders be shipped?
Yes, we ship to the UK & EU. To get your order to you, we've partnered with Passport Shipping and they will be the Seller for all orders to the UK for orders under £135 and orders to the EU for order…
What shipping methods are available for non-US countries?
We've partnered with Passport Shipping to service our customers in the European Union, the United Kingdom, Canada, Australia, New Zealand, Malaysia, Singapore, India, Hong Kong, and the Philippines.…
Do you offer free shipping for orders to Canada?
We offer free shipping for orders of $100 USD or more for our customers in Canada! Do note, taxes are not covered and will be paid upfront at checkout. Free shipping also does not apply to Canadian s…
Do I qualify for free shipping?
We offer free standard shipping on orders of $40 or more for all US orders! We also offer free shipping for orders at or above $100 USD for all orders to Canada! Please note, this does not apply to s…
When will my order ship?
All orders require 1-2 business days for fulfillment before shipping out regardless of shipping method. Please note business days do not include weekends or holidays.
Do you ship to PO boxes or APO/FPO addresses?
We do! However, we can only ship to PO Boxes and APO/FPO addresses with Standard Shipping since UPS (our expedited and next day shipping carrier) does not deliver to those address types.
What shipping methods are available to the US?
We have three shipping methods available: Standard shipping: Est. 4–9 business days through USPS. Expedited shipping ($10): Est. 2–3 business days through UPS. Next day shipping ($20): Est. 1–2 busin…
How long will my order take to arrive?
You order, we process, and then we ship! Please allow 1–2 business days for processing your order. Once it ships, a confirmation email containing your tracking number will be sent to the email addres…