Frequently Asked Questions
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What is double cleansing? Why should I use an oil-based makeup remover combined with a water-based cleanser?
Double cleansing is as easy as it sounds! Your first cleanser should be oil-based to break down any makeup, dirt, and excess oils from the day. You then want to follow-up with your second cleanser wh…
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How do I apply my products?
Generally, we recommend applying your cleansers first then going in with your treatment products (like serums and exfoliators, etc.) next according to their instructions. Usually, you finish off with…
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I tried one of your products and I broke out, what do I do?
It’s totally normal to break out when you’re using a new product! Sometimes when you try a new product, especially if it has a concentrated or active formula, your skin may react by breaking out. If…
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Are your products safe for sensitive skin and/or medical skin conditions?
All our products are safe and effective on sensitive skin, however we always recommend doing a patch test and incorporating new products slowly to ensure they’re compatible with your skin. Our produc…
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How do you perform a patch test?
When trying a new product, we recommend testing it first before applying it to your skin. Apply a small amount of products and allow it to absorb on a clean, dry patch of skin (the inside of your wri…